Cancellation Policy

  1. General Cancellation Terms

At Meraki Lanka Tours, we understand that travel plans may change. Our cancellation policy aims to balance flexibility with the need to manage our bookings effectively.

30 Days or More Before the Start Date: Full refund minus the deposit.

15 to 30 Days Before the Start Date: 50% of the total booking amount will be refunded.

Less Than 15 Days Before the Start Date: No refund will be provided.

 

  1. Force Majeure

In the event of force majeure events such as natural disasters, political instability, or pandemics, Meraki Lanka Tours reserves the right to cancel or alter bookings. In such cases, refunds or alternative travel arrangements will be offered.

 

  1. Changes to Bookings

If you need to change your travel dates or services, please contact us as early as possible. We will do our best to accommodate changes, but this may be subject to availability and additional fees.

 

  1. Refund Process

Refunds will be processed within 10 business days after receiving your cancellation request. Payments will be refunded via the same method used to make the original booking.

 

  1. Contact Us

For cancellations or changes to your booking, please contact Meraki Lanka Tours at info@merakilankatours.com or +94 76 871 7537.