Terms and Conditions

    1. Introduction

    Welcome to Meraki Lanka Tours. By accessing and using our website, booking our services, or making any inquiries, you agree to be bound by the following terms and conditions. Please read these terms carefully before proceeding. If you do not agree with any part of these terms, you must refrain from using our services.

     

    1. Booking and Payment

    All bookings made through Meraki Lanka Tours require a deposit to confirm the reservation. The remaining balance must be paid as per the timeline provided during booking.

    We accept payments via credit card, bank transfer, or other methods as outlined during the booking process.

    Pricing may vary depending on the package and services you select. We reserve the right to amend prices without prior notice.

    1. Cancellation Policy

    Cancellations made more than 30 days before the tour start date will receive a full refund minus the deposit.

    Cancellations made between 15 to 30 days before the start date will incur a 50% charge.

    Cancellations made less than 15 days before the start date are non-refundable.

    Meraki Lanka Tours reserves the right to cancel a tour due to unforeseen circumstances. In such cases, customers will receive a full refund or the option to reschedule.

    1. Travel Insurance

    We highly recommend that all participants purchase comprehensive travel insurance that covers trip cancellations, medical expenses, personal liability, and theft or loss of personal belongings.

     

    1. Health and Fitness

    Customers are responsible for ensuring they are in a suitable health condition to participate in tours provided by Meraki Lanka Tours. If you have any health issues or dietary restrictions, please inform us at the time of booking.

     

    1. Changes to the Itinerary

    Meraki Lanka Tours reserves the right to make changes to the itinerary due to weather conditions, political issues, or other unforeseen circumstances. In such cases, we will make every effort to offer an alternative arrangement of equal value.

     

    1. Liability

    Meraki Lanka Tours is not liable for any direct or indirect damages arising from the use of our services, including delays, accidents, injuries, or loss of personal belongings.

     

    1. Intellectual Property

    All content on the Meraki Lanka Tours website, including text, images, and logos, is the property of Meraki Lanka Tours. Unauthorized use or reproduction is strictly prohibited.

     

    1. Governing Law

    These terms and conditions are governed by the laws of Sri Lanka. Any disputes will be handled within the jurisdiction of the Sri Lankan courts.