Privacy Policy

  1. Introduction

At Meraki Lanka Tours, we are committed to protecting the privacy and confidentiality of your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you use our website or services.

 

  1. Information We Collect

Personal Information: When you make a booking or inquiry, we may collect personal information such as your name, email address, phone number, and payment details.

Non-Personal Information: We may collect non-identifying information about your use of our website, such as browser type, IP address, and referring site.

  1. How We Use Your Information

To process your bookings and payments.

To communicate with you regarding your reservations or inquiries.

To improve our services and tailor our offerings to your preferences.

To send you promotional materials, special offers, and updates (you can opt out of marketing communications at any time).

  1. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers, such as hotels, transport providers, and payment processors, to fulfill your booking.

 

  1. Security of Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment transactions are processed through secure gateways to ensure your financial data is protected.

 

  1. Cookies

Our website uses cookies to enhance your experience. Cookies help us analyze website traffic, remember your preferences, and improve site functionality. You can choose to disable cookies via your browser settings, but doing so may affect your use of certain features on our website.

 

  1. Your Rights

You have the right to:

 

Access the personal information we hold about you.

Request corrections to any inaccurate data.

Request the deletion of your personal information, subject to legal obligations.

Opt out of marketing communications at any time.

  1. Third-Party Links

Our website may contain links to third-party websites. Meraki Lanka Tours is not responsible for the privacy practices or content of these external sites.

 

  1. Updates to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.

 

  1. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at info@merakilankatours.com or +94 76 871 7537